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What is WhatsApp Chatbot?
A WhatsApp chatbot is a full-fledged automated virtual customer assistant that can answer customer queries and inform them about your product, services, procedures, and any other information. Hence, you can manage a large scale of customer queries simultaneously, 24*7*365.
What is the difference between Chatbot and AI Chatbot?
On WhatsApp, you can either have a generic chatbot to answer only basic customer queries, or you can attain an AI-powered chatbot to resolve all basic, as well as complex customer queries, instantly.
What is NLP?
NLP is an AI-based technology also called Natural Language Process that allows chatbots to segment sentences, phrases, and words given by a user as inputs to understand and interpret their correct meaning, emotion, and intent.
Is ORAI a Chatbot or AI Chatbot on WhatsApp?
Will ORAI help me attain WhatsApp Business API access?
Yes! ORAI will take care of the whole process of getting you a verified business account on WhatsApp Business API.
What are the benefits of a WhatsApp Chatbot for my business?
All your customers are on WhatsApp, so you need to be there for engagement, lead generation, and conversion marketing. A WhatsApp chatbot will give you the ability to connect with customers 24*7.
What are the major features of ORAI’s AI-powered WhatsApp Chatbot?
ORAI’s WhatsApp AI chatbot will let you answer customer queries with automated conversations. It will collect, qualify, and segment leads to help you prioritize all hot leads. Your human agents can take over a conversation instantaneously on the messaging platform to convert leads faster. Other features include- Personalized Messaging, Automated Customer Service, Drip Marketing, Engagement Marketing, and more.
Can ORAI’s WhatsApp Chatbot allow my human agents to live chat with customers?
ORAI’s 3-way conversation feature has been designed to ensure seamless bot-to-human transfer on the chat platform. So, whenever a customer wants to talk to a human agent, ORAI can make that possible right away.
Who would build the WhatsApp chatbot for me?
We have a team of WhatsApp AI-powered chatbot experts, who will manage everything from building to deploying and maintaining a bot for you on WhatsApp.
What are the Software systems on which the WhatsApp chatbot can be integrated?
ORAI is easy to integrate with all software systems such as Microsoft, AWS, Oracle, Nopaperforms, Leadsquad, Extraedge, Google, Salesforce, and more.
How can WhatsApp chatbot get me more information on the Request?
A user can ask any query to our virtual assistant integrated on your WhatsApp Business API to receive a quick and useful answer. Our conversational AI will save you and your customers from any hassle regarding the exchange of information.
How is ORAI’s WhatsApp Chatbot beneficial for my lead generation/qualification?
The message open rate on WhatsApp is 98%, which you can utilize for lead generation only with an AI-enabled chatbot. ORAI’s bot on WhatsApp will not only generate leads but qualify them to help your human agents.
Can ORAI help me use WhatsApp for Customer Outreach and Engagement?
ORAI’s WhatsApp Virtual Assistant comes with the feature of drip campaigns. The 24*7 presence of a Conversational AI and time-to-time drip campaigns will boost your customer outreach and customer engagement exponentially.